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The HopeLine was born out of the tragedy of the Happy Land Social Club fire in 1990 when 87 people were killed in what remains the worst act of arson in U.S. history.

The survivors and victim's families were mostly immigrants. For reasons that included concerns over their immigration status, distrust of public officials and unfamiliarity with the system; many were unwilling or unable to obtain the aid they were entitled to from government agencies.

The HopeLine originated as a volunteer phone bank to assist these victims in both obtaining the assistance they were due and in coping with the trauma of the Happy Land fire. Since then, The HopeLine has evolved into a multi-faceted social service organization working with the most vulnerable members of the South Bronx community.

According to data from the Census for Bronx Community District #1 (the location of The HopeLine), 70% of residents are Hispanic, another 26% are African-American; 21% of the total population is foreign-born (with 85% of that number originating from Latin American countries), while another 40% are first-generation immigrants. Among the immigrant population, 34% (or one-in-three) are not proficient in English.

Many of our clients say that a lack of English skills prevents them from obtaining meaningful employment, or pursuing educational opportunities. The HopeLine's English-as-a-Second-Language Program is aimed at addressing this deficiency, thus enabling them to further their career or educational goals and to provide a better life for themselves and their families.




Our mission is to provide low-income families with the critical skills and essential resources to build resilience, to better their lives, and to become more resilient and upwardly mobile

The HopeLine takes a holistic approach towards serving the community; we meet our client's immediate needs through the Food Pantry and Clothing Bank we operate. We then use these services as recruitment tools for the other programs we offer, including: English-as-a-Second-Language classes, Computer Literacy training, Health Screenings and Referrals.

Our approach is rooted in the idea of empowering the individual; we seek to provide social, psychological and moral support for our clients and to equip them with the tools they need to be able to improve their lives and the lives of their families.


Click here for a look at the Executive Director's interview on Bronx Net TV

The HopeLine featured on News 12 the Bronx

The HopeLine featured on Telemundo 47


For inquires about our organization, please e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.   or call 718.402.1212

Para más información, sobre nuestra organización por favor envíenos un e-mail a This email address is being protected from spambots. You need JavaScript enabled to view it. o llame al 718.402.1212


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